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52 lines
2.2 KiB
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52 lines
2.2 KiB
Text
= Using Bugzilla
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Ben Cotton
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:revnumber: F36 onwards
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:revdate: 2024-01-18
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:category: Troubleshooting
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:tags: How-to, Bugzilla
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:page-aliases: bugzilla/index.adoc
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Fedora uses https://bugzilla.redhat.com[Red Hat Bugzilla] for bug tracking. This page and the other pages under the "Bugs" header on the left offer some tips and guidance.
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== Permissions
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Any user, including "anonymous" (i.e. not logged in) users can view bugs.
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(Note that some bugs or comments may be marked "private" or restricted to specific groups.
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This is rare in Fedora and is generally to protect sensitive information that might be in an attachment or log snippet.)
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Any logged-in user can create a bug report or add a comment to an existing bug.
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The reporter or assignee of a bug can modify any field in their own bug.
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== Creating an account
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You must have a link:https://bugzilla.redhat.com/createaccount.cgi[Bugzilla account] to file bugs and interact with them.
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Once you have created an account on Bugzilla, you can also login using your link:https://accounts.fedoraproject.org[Fedora account].
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To use your FAS account to login to Bugzilla, you need to either use the same e-mail address on FAS and on Bugzilla, or if they differ, you can set the Bugzilla e-mail address in your FAS profile explicitly.
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== Automatic changes
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Bugzilla will automatically create links to bug reports or comments that follow the pattern "bug xxxx" or "comment xxxx".
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Bugs marked as xref:bugzilla/find-duplicates.adoc[duplicate] will automatically get a comment referring to the other bug report. The other bug report will automatically get a comment indicating that another bug has been marked as a duplicate of it.
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https://bodhi.fedoraproject.org[Bodhi] — the Fedora updates system — will automatically comment and change the xref:#_status[status] of associated bugs as updates move through the system.
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== Status and resolution
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Bugzilla uses fields called "Status" and "Resolution" to track the state of a bug report or feature request.
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=== Status
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The table below summarizes the statuses.
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include::program_management::partial$bz_status.adoc[]
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=== Resolution
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The table below describes the resolutions that can apply to the _CLOSED_ status.
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include::program_management::partial$bz_resolution.adoc[]
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