quick-docs/modules/ROOT/pages/bugzilla-an-introduction.adoc
Ankur Sinha (Ankur Sinha Gmail) 120225af2d
feat(bugzilla): note that users have to create accounts on bugzilla
One cannot use FAS to create bugzilla accounts. One has to create
explicit bugzilla accounts and can then use FAS to login after if the
e-mail addresses are the same in both places

Reference
https://discussion.fedoraproject.org/t/improve-communication-page-and-bz-login-flow/93651/6
2024-01-18 11:49:27 +00:00

51 lines
2.1 KiB
Text

= Using Bugzilla
Ben Cotton
:revnumber: F36 onwards
:revdate: 2024-01-18
:category: Troubleshooting
:tags: How-to, Bugzilla
:page-aliases: bugzilla/index.adoc
Fedora uses https://bugzilla.redhat.com[Red Hat Bugzilla] for bug tracking. This page and the other pages under the "Bugs" header on the left offer some tips and guidance.
== Permissions
Any user, including "anonymous" (i.e. not logged in) users can view bugs.
(Note that some bugs or comments may be marked "private" or restricted to specific groups.
This is rare in Fedora and is generally to protect sensitive information that might be in an attachment or log snippet.)
Any logged-in user can create a bug report or add a comment to an existing bug.
The reporter or assignee of a bug can modify any field in their own bug.
== Creating an account
You must have a link:https://bugzilla.redhat.com/createaccount.cgi[Bugzilla account] to file bugs and interact with them.
Once you have created an account on Bugzilla, you can also login using your link:https://accounts.fedoraproject.org[Fedora account], but only if you used the same e-mail address for both accounts.
== Automatic changes
Bugzilla will automatically create links to bug reports or comments that follow the pattern "bug xxxx" or "comment xxxx".
Bugs marked as xref:bugzilla/find-duplicates.adoc[duplicate] will automatically get a comment referring to the other bug report. The other bug report will automatically get a comment indicating that another bug has been marked as a duplicate of it.
https://bodhi.fedoraproject.org[Bodhi] — the Fedora updates system — will automatically comment and change the xref:#_status[status] of associated bugs as updates move through the system.
== Status and resolution
Bugzilla uses fields called "Status" and "Resolution" to track the state of a bug report or feature request.
=== Status
The table below summarizes the statuses.
include::program_management::partial$bz_status.adoc[]
=== Resolution
The table below describes the resolutions that can apply to the _CLOSED_ status.
include::program_management::partial$bz_resolution.adoc[]