quick-docs/modules/ROOT/pages/bugzilla-find-duplicates.adoc

= Finding duplicates in Bugzilla
Ben Cotton 
:revnumber: F36 onwards
:revdate: 2022-03-03
:category: Troubleshooting
:tags: How-to, Bugzilla  
:page-aliases: bugzilla/find-duplicates.adoc

// include::partial$attributes.adoc[]

Fedora developers want to hear about specific and reproducible bugs that happen when you use Fedora Linux, but it does not help to have the same bug reported many times. You can help to get more bugs fixed faster by checking duplicate reports before filing a new bug.

Commonly encountered bugs can be found:

* On the https://bugzilla.redhat.com/duplicates.cgi?sortby=count&reverse=1&product=Fedora&maxrows=100&changedsince=7[most frequently reported bugs] list
* On the https://fedoraproject.org/wiki/Bugs/Common[Common Bugs] page for Rawhide bugs, linked from a https://fedoraproject.org/wiki/BugZappers/HouseKeeping/Trackers[Blocker or Target Tracker]

If your bug isn't in the lists above, you can use xref:bugzilla-query.adoc[Bugzilla's search tool] to find matching bugs.

== What to do with duplicates once found

If you are a triager or package maintainer, set the bug that has less information to the CLOSED status with a resolution of DUPLICATE, and add the bug number of the bug with the best information. This may very well mean closing a lower-numbered bug and keeping a higher-numbered one open—that's fine.

If you do not have permissions to change bugs you have not reported, add a comment to both bugs pointing out the duplication and someone else will mark them appropriately.
Add Bugzilla docs Mostly imported from the wiki with some editioral cleanup & fact checks 2022-03-03 22:05:55 +00:00			`= Finding duplicates in Bugzilla`
Added metadata. 2023-08-29 10:01:31 +00:00			`Ben Cotton`
			`:revnumber: F36 onwards`
			`:revdate: 2022-03-03`
			`:category: Troubleshooting`
			`:tags: How-to, Bugzilla`
Fix page aliases that prevent docs building Page aliases MUST be unique and can't be used in multiple pages. 2023-08-29 16:26:48 +00:00			`:page-aliases: bugzilla/find-duplicates.adoc`
Add Bugzilla docs Mostly imported from the wiki with some editioral cleanup & fact checks 2022-03-03 22:05:55 +00:00
Added metadata. 2023-08-29 10:01:31 +00:00			`// include::partial$attributes.adoc[]`

			`Fedora developers want to hear about specific and reproducible bugs that happen when you use Fedora Linux, but it does not help to have the same bug reported many times. You can help to get more bugs fixed faster by checking duplicate reports before filing a new bug.`
Add Bugzilla docs Mostly imported from the wiki with some editioral cleanup & fact checks 2022-03-03 22:05:55 +00:00
			`Commonly encountered bugs can be found:`

			`* On the https://bugzilla.redhat.com/duplicates.cgi?sortby=count&reverse=1&product=Fedora&maxrows=100&changedsince=7[most frequently reported bugs] list`
Added metadata. 2023-08-29 10:01:31 +00:00			`* On the https://fedoraproject.org/wiki/Bugs/Common[Common Bugs] page for Rawhide bugs, linked from a https://fedoraproject.org/wiki/BugZappers/HouseKeeping/Trackers[Blocker or Target Tracker]`
Add Bugzilla docs Mostly imported from the wiki with some editioral cleanup & fact checks 2022-03-03 22:05:55 +00:00
fixed various link errors and missing :pages-aliases: 2023-12-25 09:17:05 +00:00			`If your bug isn't in the lists above, you can use xref:bugzilla-query.adoc[Bugzilla's search tool] to find matching bugs.`
Add Bugzilla docs Mostly imported from the wiki with some editioral cleanup & fact checks 2022-03-03 22:05:55 +00:00
			`== What to do with duplicates once found`

Added metadata. 2023-08-29 10:01:31 +00:00			`If you are a triager or package maintainer, set the bug that has less information to the CLOSED status with a resolution of DUPLICATE, and add the bug number of the bug with the best information. This may very well mean closing a lower-numbered bug and keeping a higher-numbered one open—that's fine.`
Add Bugzilla docs Mostly imported from the wiki with some editioral cleanup & fact checks 2022-03-03 22:05:55 +00:00
			`If you do not have permissions to change bugs you have not reported, add a comment to both bugs pointing out the duplication and someone else will mark them appropriately.`